What is Customer Support Center?
Customer Support Center provides customer service for hundreds of Internet websites. Our call center is open 24 hours a day, 7 days a week. You may contact us for all billing inquiries, problems accessing a website, password assistance or to cancel your membership.
I don’t remember my user name or password. How can I retrieve it?
The quickest way to retrieve your password is to go to the forgot password section on the site that you signed up with, and enter the requested information. If you are still having difficulties, please send an email to [email protected].
How do I cancel the membership?
You can contact us by phone +1-833-825-8570 , contact our live chat or send us an email at [email protected]. Please include the site name where you signed up and your screen name, so we can easily identify you.
I only wanted a trial membership. Why am I still being charged?
All memberships transfer from trial to monthly automatically unless they are canceled within the trial period. Some credit card companies and banking institutions post a preauthorized payment for trial memberships. This preauthorized payment, will “clear” if you cancel within the listed time frame. If you have any additional questions or concerns, contact the financial institution directly.
Why doesn’t my username/password Work?
There are many reasons why your UN/PW may not be accepted. In most cases, it is because it is being entered into the website incorrectly. Remember, the username/password is case sensitive, and must be entered exactly as it was when you signed up.
If you are accessing the website from a link and are unable to login with your username and password, the link may be bad. Try typing the website address into your address bar and accessing the site that way.
Try deleting your temporary internet files and cookies. To do this, open up an Internet Explorer window (for other browsers, this may differ) and click on the "Tools" button, usually located right under the address bar. A drop down menu will appear. Click on "Internet Options" and a box will pop up. Click on the "General" tab (if its not already displayed) and where it says "Browsing History" click the delete button. This will bring up another box giving you options on what you would like to delete. Click the temporary internet files and cookies buttons and when Internet Explorer is done deleting everything, close the box and Internet Explorer. Re-open a fresh IE window and visit the website and login. It should work for you. Problems accessing website or need password assistance, email [email protected].
Can I Delete Pictures?
Absolutely. Clicking through the “Edit my Account” link on the main menu, you can delete photos as you see fit. For further info please call us at +1-833-825-8570 or email us at [email protected].